Privacy Policy

1. Introduction

Welcome to Bluefundr ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to create, participate in, or support fundraising competitions.

2. Information We Collect

Personal Information

When you create an account or participate in competitions, we may collect:

• Name and contact information (email, phone number)
• Address information for prize delivery and verification
• Payment information (processed securely by Stripe)
• Identity verification documents when required

Competition Data

• Competition entries and predictions
• Payment history and transaction records
• Prize winnings and payout information

Technical Information

• IP addresses and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide Services: Process competition entries, handle payments, and distribute prizes
• Verify Identity: Comply with legal requirements and prevent fraud
• Communicate: Send important updates, results, and promotional materials
• Improve Platform: Analyze usage patterns to enhance user experience
• Legal Compliance: Meet regulatory requirements and resolve disputes

4. Information Sharing

We may share your information with:

Service Providers

• Stripe: For secure payment processing
• Email Services: For sending notifications and updates
• Analytics Providers: For platform improvement (anonymized data only)

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and the safety of our users.

Competition Organisers

Limited information (name, contact details) may be shared with competition organisers for prize distribution and communication purposes.

5. Data Security

We implement industry-standard security measures including:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls and employee training
• Regular security audits and monitoring

6. Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a commonly used format
• Object: Opt out of certain data processing activities
• Withdraw Consent: Revoke consent for optional data processing

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login preferences
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Prevent fraud and ensure platform security

Account data is typically retained for 7 years after account closure for legal and regulatory compliance.

9. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place when transferring data internationally, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for data transfers to certain countries
• Certification schemes and codes of conduct

10. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying a prominent notice on our platform

Your continued use of our services after policy changes constitutes acceptance of the updated terms.